Resources

Okay. What the hell do I do now?

Getting angry is easy. Knowing who to call, what to document, what to request, and where to report something is harder.

This page is for the useful shit.

Iowa contacts and practical help for domestic violence, child abuse, school complaints and bullying, LGBTQ+ youth, disability rights, Section 504 and special education, public records, victim advocacy, and civil legal assistance.

Domestic Violence & Victim Safety

You deserve somewhere safe to start.

Crisis support, advocacy, address confidentiality, protective orders, culturally specific services, and people who can help figure out what comes next.

24/7 Statewide

Iowa Victim Service Call Center

A statewide starting point for domestic violence, sexual violence, stalking, trafficking, and other violent-crime victim services.

  • Call: 1-800-770-1650
  • Text: IOWAHELP to 20121
  • Available: 24 hours a day

State Victim Assistance

Iowa Attorney General — Victim Assistance Section

Crime-victim assistance, compensation programs, victim-service referrals, and information about rights and available programs.

Des Moines / Domestic Violence

Children & Families of Iowa

Domestic-violence support for survivors and their dependent children, including a 24/7 crisis line, safe emergency shelter, outreach advocacy, safety support, and help rebuilding after intimate-partner violence.

The University Avenue address is CFI's public office. Safe shelter locations are not listed here.

Polk County

Polk County Crisis & Advocacy Services

Free and confidential advocacy, crisis support, counseling, judicial and law-enforcement advocacy, and referrals for victims of crime.

  • Phone: 515-286-3600
  • Address: Polk County River Place, 2309 Euclid Ave, Des Moines, IA 50310

Protect Your Address

Iowa Safe at Home

Iowa's address-confidentiality program for survivors of domestic violence, sexual assault, trafficking, stalking, and assault. It can provide a substitute address, mail forwarding, and confidential voter registration.

Statewide Advocacy Network

Iowa Coalition Against Domestic Violence

Connects survivors with Iowa victim-service programs and provides domestic-violence advocacy and resources statewide.

Latina & Immigrant Survivors

L.U.N.A. — Latinas Unidas Por Un Nuevo Amanecer

Domestic-violence, sexual-assault, and trafficking advocacy, including safety planning, court advocacy, counseling, and bilingual crisis support.

African Immigrant & Refugee Survivors

Nisaa African Family Services

Culturally specific domestic-violence and sexual-assault advocacy for African immigrant and refugee communities.

  • 24-hour helpline: 1-844-269-6203
  • Des Moines: 515-255-5430
  • Address: 4944 Franklin Ave, Suite P, Des Moines, IA 50310
  • Iowa City: 1700 S 1st Ave, Suites A & B, Iowa City, IA 52240

Protective Orders

Iowa Judicial Branch — Domestic Abuse Forms

Iowa court forms for seeking domestic-abuse protective orders and other self-represented court processes.

Child Abuse & Child Safety

If you think a child is being hurt, report it.

24/7 Reporting

Iowa HHS Child Abuse Reporting

Report suspected child abuse or neglect. If a child is in imminent danger, call 911.

Abuse by School Personnel

Iowa HHS Student Abuse Investigations

Iowa HHS investigates qualifying allegations of physical abuse, sexual abuse, or prostitution of a student involving school employees, vendors, agents, or certain volunteers.

Central Iowa Child Advocacy

Blank Children's STAR Center

Child-abuse specialty services focused on safety, assessment, advocacy, and resilience for children and families.

  • Phone: 515-224-3300
  • Address: 4055 Westown Parkway, Floor 1, West Des Moines, IA 50266

Child Care Regulation

Iowa Child Care Complaint Hotline

For complaints that a child-care provider or business is not meeting Iowa regulations. Suspected abuse or neglect goes to the child-abuse hotline instead.

Schools, Bullying & Staff Misconduct

Know which door to kick on.

School problems have different complaint routes. These are the places to start when the ordinary phone-call-to-the-principal routine isn't cutting it.

General School Complaints

Iowa Department of Education

Iowa's general concern process covers escalation from staff and administrators through the superintendent, school board, and formal complaint or appeal routes.

LGBTQ+ Youth / Bullying Advocacy

Iowa Safe Schools

Statewide direct support for LGBTQ+ and allied youth, including bullying support, safety planning, counseling, school advocacy, referrals, and help understanding legal options. They also work with parents and educators.

  • Phone: 515-381-0588
  • Youth contact: Hannah Mitchell, Director of Youth Engagement
  • Service area: All 99 Iowa counties

Bullying & Harassment

Iowa Department of Education — Bullying

State guidance for documenting and reporting bullying and harassment and understanding Iowa school requirements.

Anonymous School Safety Reporting

Safe+Sound Iowa

Anonymous statewide school-safety reporting for threats, violence, weapons, or other serious safety concerns.

Licensed Educator Misconduct

Board of Educational Examiners — Ethics Complaints

Complaints involving alleged professional or ethical misconduct by licensed Iowa educators.

  • Public contact: Beth Myers, Attorney — Ethics/Complaints
  • Phone: 515-419-3679
  • Email: beth.myers@iowa.gov
  • Deadline: Generally within 3 years of the events

Complaints must be signed and supported by concrete evidence. The Board does not act on anonymous complaints.

Disability / ADA / 504 / Special Education

Different right. Different complaint route.

Disability discrimination, Section 504, ADA accessibility, and IDEA special-education disputes overlap — but they are not the same process.

Don't sit on this. Some complaint systems have filing deadlines measured in months, not years.

IDEA / Special Education

Iowa DOE — Special Education Dispute Resolution

State complaints, mediation, and due-process options when a district, AEA, or other covered public agency may have violated IDEA or Iowa special-education rules.

  • Contact: Rachel Bosovich, Attorney II
  • Phone: 515-238-4179
  • Email: rachel.bosovich@iowa.gov
  • Address: Iowa Department of Education, 400 E 14th St, Des Moines, IA 50319
  • State complaint window: Generally an alleged violation within the previous 1 year

Independent Disability Advocacy

Disability Rights Iowa

Free disability-rights advocacy and legal assistance, including education-related disability issues.

Parents & Families

ASK Resource Center

Free family support, information, advocacy, training, and mentoring around disability-related education and health issues.

Federal Education Civil Rights

U.S. Department of Education — Office for Civil Rights

Federal complaints involving disability discrimination and other civil-rights violations in federally funded education.

  • Iowa regional enforcement: Denver Region
  • National OCR: 800-421-3481
  • Typical filing window: 180 days after alleged discrimination

Iowa Civil Rights

Iowa Office of Civil Rights

State civil-rights complaints involving discrimination in education, employment, housing, public accommodations, and other covered areas.

  • Main: 515-281-4121
  • Address: 6200 Park Ave, Suite 100, Des Moines, IA 50321-1270
  • Complaint deadline: 300 days from the alleged discriminatory practice

ADA Technical Assistance

Great Plains ADA Center

Confidential ADA technical assistance for Iowa, Kansas, Missouri, and Nebraska. Useful when you need to understand what the ADA actually requires before deciding what to do.

Public Records & Accountability

Get the fucking documents.

Iowa Open Records / Open Meetings

Iowa Public Information Board

Help with Iowa Code Chapters 21 and 22, public-records requests, open meetings, and formal complaints against covered government bodies.

  • Executive Director: Charlotte J.M. Miller, J.D.
  • Main: 515-393-8339
  • Address: Jessie Parker Building, 510 E 12th St, Des Moines, IA 50319
  • Formal complaint deadline: Generally 60 days from the occurrence

Problems With Government

Iowa Office of Ombudsman

Reviews complaints involving administrative actions of Iowa state and local government agencies.

Court Records

Iowa Judicial Branch — Public Records

Court-case records are generally obtained through the appropriate county clerk or public court-search tools. Administrative Judicial Branch records have a separate records-request process.

  • Administrative records: foia.admin@iowacourts.gov
  • Address: State Court Administrator, Iowa Judicial Branch Building, 1111 E Court Ave, Des Moines, IA 50319

Keep the Damn Receipts

Document it while you still remember it.

Write down:

Dates, times, places, names, witnesses, and exactly what happened.

Save:

Emails, texts, screenshots, letters, voicemails, reports, notices, and case numbers.

Confirm conversations:

After an important phone call or meeting, send a written follow-up summarizing what was said.

Keep originals:

Store clean copies somewhere you control. Don't rely on a social-media post to be your archive.

Contact information and procedures can change. Use the official links above to verify current instructions before filing something with a deadline. This page provides general resource information, not legal advice. If someone is in immediate danger, call 911.